How fast can you ship?

After a 20-minute call we send a written scope and a fixed quote within two to three days. You see a working demo on your real workflow in week one, and most projects go live in about four weeks.

You do. The code lives in your repository and every account, from the App Store to the servers, is in your name from day one.

Yes. You get a written scope and a fixed quote before work starts. No hourly meter and no surprise invoices.

Can AI answer my business phone and texts and take orders?

Yes, when it is connected to your order system. It can confirm, update and look up orders, and it passes anything unusual to a person.

Does it integrate with my POS or CRM?

That is the point of building it custom: it reads from and writes to the systems you run, rather than living in a separate app.

Custom AI that answers your calls and texts, connected to your own systems

We build AI that answers your business phone and customer texts, day and night, and is connected to your own POS, orders and CRM, so it can confirm orders, give real ETAs and handle changes instead of reading a script. Staff see every conversation and can step in anytime.

Book a 20-minute call →Updated 2026-11-05

What it does

Answers calls live and replies to texts in seconds, in your store's voice
Looks up real order status, ETAs and stock from your systems
Writes the transcript and the outcome onto the order or the customer record
Hands off to a person for anything that needs approval
Works alongside the POS, dispatch and back office we build or the ones you already use

In production: In use at a delivery retail chain

The AI answers customer texts and phone calls for a delivery retail chain running 20,000+ orders a month: confirmations, ETAs, “where is my order”, all tied to the live order in the chain's own operating system.

20,000+ orders a monthCalls and textsConnected to POS and dispatch

How we build it

Day 1A 20-minute callYou tell us what's slow or missing. We tell you honestly whether software fixes it.
Day 2–3Scope and fixed quoteA written scope and a fixed price before any work starts.
Week 1A working demoRunning on your real workflow. Not slides, not a mockup.
Weeks 2–4LaunchProduction build, App Store, payments, your domain. The code lives in your repository from day one.
AfterWe keep it aliveMonitoring, fixes and new features, by the people who built it.

Custom vs off-the-shelf vs a freelancer

	Built with Impervum	Off-the-shelf SaaS	Freelancer
Knows your live orders and stock	Yes, it reads your systems	Usually generic answers	Not applicable
Can change an order	Yes, with your rules	Rarely	—
Your data stays in your accounts	Yes	Vendor's platform	—
Price	Fixed build quote	Per minute or per seat	—

Questions

How fast can you ship?: After a 20-minute call we send a written scope and a fixed quote within two to three days. You see a working demo on your real workflow in week one, and most projects go live in about four weeks.
Who owns the code?: You do. The code lives in your repository and every account, from the App Store to the servers, is in your name from day one.
Is the price fixed?: Yes. You get a written scope and a fixed quote before work starts. No hourly meter and no surprise invoices.
Can AI answer my business phone and texts and take orders?: Yes, when it is connected to your order system. It can confirm, update and look up orders, and it passes anything unusual to a person.
Does it integrate with my POS or CRM?: That is the point of building it custom: it reads from and writes to the systems you run, rather than living in a separate app.

Custom software for delivery businesses, from the order to the P&L →App development in Los Angeles, with a working demo in week one →Products in use →

Start

Tell us what you want to build or fix.

A founder replies within one business day to set up a 20-minute call. You get a written scope and a fixed quote before any work starts.

Book a 20-minute call →

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